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Customer survey 2021

HomeCustomer survey 2021

At S.P.B. Metal Works, we are dedicated to providing our customers with exceptional customer service. View our survey below to see how satified our customers were in 2021.

How likely is it that you would recommend SPB Metal Works to a friend or colleague?
customer survery 2021 scale
Overall, how satisfied or dissatisfied are you with our company?
Very satisfied
Somewhat satisfied
Neither satisfied no...
Somewhat dissatisfied
Very dissatisfied
Which of the following words would you use to describe our products? Select all that apply.
Reliable
High quality
Useful
Unique
Good value for money
Overpriced
Impractical
Ineffective
Poor quality
Unreliable
How well do our products meed your needs?
Excellent
Very well
Somewhat well
Not so well
Not at well
How would you rate the quality of the products?
Very high quality
High quality
Neither high nor low quality
Low quality
Very low quality
How would you rate the value for money of the products?
Excellent
Above average
Average
Below average
Poor
How responsive have we been to your questions or concerns about our products?
Extremely responsive
Very responsive
Somewhat responsive
Not so responsive
Not at all responsive
Not applicable
How long have you been a customer of our company?
This is my first purchase
Less than six months
Six months to a year
1-2 years
3 or more years
I haven't made a purchase yet
How likely are you to purchase any products again?
Extremely likely
Very likely
Somewhat likely
Not so likely
Not at all likely